Claims workbench/CLM-2026-003931
Institutional claim · UB-04 · EDI 837I

CLM-2026-003931

Heritage Medical Group, Internal Medicine. Service 2025-11-19 to 2025-11-21 at inpatient hospital (POS 21). Received 2026-05-15.

Denied
Billed
$260.00
1 line
Allowed
$143.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-94482-66
Date of birth
1952-10-16
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-409938
Relationship
Spouse, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4413
Coverage period
2023-01-01 to present
Deductible
$2,093.77 of $2,500.0084%
Out-of-pocket maximum
$1,533.94 of $7,500.0020%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
5190573977
Network
In network
Rendering NPI
4311631277
Location
Austin, TX · TIN 10-1675475
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199232
rev 0110
Subsequent hospital care—11$260.00$143.00——DeniedCO29
Totals$260.00$143.00——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
  • 2. N18.30 Chronic kidney disease, stage 3 unspecified
Claim header
Patient account
PA-320851
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
2025-11-19 to 2025-11-20
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018821 (verified, link confidence 1.00).
EligibilityPassActive on 2025-11-19: UNKNOWN (PPO), effective 2023-01-01.
Timely filingFailCO29Received 175 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Medical Group (5190573977).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2025-11-21 14:41

    Patient seen for type 2 diabetes mellitus with hyperglycemia.

  • SystemSystem: Claims system2026-05-15 04:54

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-05-15 09:38

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-320851.pdf5 pages

    Itemised statement totalling $260.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 175 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0322912026-09-29Meadow Clinical Laboratories$197.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.