Claims workbench/CLM-2026-003996
Professional claim · CMS-1500 · Paper

CLM-2026-003996

Heritage Behavioral Health, Behavioral Health. Service 2026-07-10 at telehealth (POS 02). Received 2026-08-06.

Approved
Billed
$295.00
1 line
Allowed
$182.90
contract rate applied
Plan pays
$122.90
approved
Member owes
$60.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-46110-34
Date of birth
1980-03-02
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-413257
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-3418
Coverage period
2024-11-01 to present
Deductible
$785.33 of $2,500.0031%
Out-of-pocket maximum
$1,044.63 of $7,500.0014%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
3499047843
Network
In network
Rendering NPI
9416696505
Location
Minneapolis, MN · TIN 71-8171673
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$295.00$182.90$60.00$122.90Paid
Totals$295.00$182.90$60.00$122.90
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
  • 2. F41.1 Generalized anxiety disorder
Claim header
Patient account
PA-354292
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025069 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-10: OPTIONS-PPO (PPO), effective 2024-11-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Behavioral Health (3499047843).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Behavioral Health2026-07-10 14:21

    Follow-up for post-traumatic stress disorder, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$295.00
Plan discount
$112.10
contracted rate
Plan paid
$122.90
You may owe
$60.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0263592026-08-18Valley Community Hospital$1,013.00Approved
CLM-2026-0142242026-03-03Valley Community Hospital$2,770.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.