Claims workbench/CLM-2026-004151
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004151

Heritage Medical Group, Family Medicine. Service 2026-01-27 at office (POS 11). Received 2026-03-11.

DeniedOut of network
Billed
$227.00
1 line
Allowed
$102.15
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-39221-56
Date of birth
1993-06-24
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-411133
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8630
Coverage period
2021-10-01 to present
Deductible
$234.71 of $1,500.0016%
Out-of-pocket maximum
$1,418.68 of $3,000.0047%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
1536032422
Network
Out of network
Rendering NPI
3434259230
Location
Denver, CO · TIN 49-9592909
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$227.00$102.15——DeniedCO204
Totals$227.00$102.15——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. M54.50 Low back pain, unspecified
  • 3. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-959383
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-012451 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-27: CORE-HMO (HMO), effective 2021-10-01.
Timely filingPassReceived 43 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 1536032422 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-01-27 13:34

    Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-11 04:03

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 1536032422 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0317012026-08-15Unity Diagnostic Imaging$2,345.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.