Claims workbench/CLM-2026-004176
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004176

Mesa Behavioral Health, Behavioral Health. Service 2026-08-28 at telehealth (POS 02). Received 2026-09-17.

Denied
Billed
$238.00
1 line
Allowed
$147.56
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-27015-08
Date of birth
1961-12-22
Identity
Verified4 records, confidence 0.93
Claim record
CLMCLM-402898
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-1843
Coverage period
2021-11-01 to 2026-06-17
Deductible
$203.39 of $500.0041%
Out-of-pocket maximum
$255.89 of $1,000.0026%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
7796147859
Network
In network
Rendering NPI
7164305261
Location
Nashville, TN · TIN 40-4103519
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$238.00$147.56——DeniedCO27
Totals$238.00$147.56——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
Claim header
Patient account
PA-982425
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023267 (verified, link confidence 0.93).
EligibilityFailCO27Date of service 2026-08-28 is after coverage terminated on 2026-06-17.
Expenses incurred after coverage terminated
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Behavioral Health (7796147859).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Behavioral Health2026-08-28 11:59

    Patient seen for generalized anxiety disorder.

  • SystemSystem: Claims system2026-09-17 02:55

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-17 13:37

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-28 is after coverage terminated on 2026-06-17.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0338722026-07-23Sunrise Internal Medicine Associates$190.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.