Claims workbench/CLM-2026-004382
Professional claim · CMS-1500 · Paper

CLM-2026-004382

Cornerstone Diabetes Center, Endocrinology. Service 2026-04-25 at office (POS 11). Received 2026-06-05.

Denied
Billed
$447.00
2 lines
Allowed
$277.14
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-27655-89
Date of birth
1991-10-02
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-405455
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group NULL
Coverage period
2025-04-01 to 2026-03-21
Deductible
$2,166.00 of $2,500.0087%
Out-of-pocket maximum
$643.54 of $5,000.0013%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
4170744542
Network
In network
Rendering NPI
6039186872
Location
Dallas, TX · TIN 78-1267454
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$74.00$45.88——DeniedCO27
299215Office visit, established patient, high complexity—11$373.00$231.26——DeniedCO27
Totals$447.00$277.14——
Diagnoses (ICD-10-CM)
  • 1. E03.9 Hypothyroidism, unspecifiedprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-642690
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021211 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-04-25 is after coverage terminated on 2026-03-21.
Expenses incurred after coverage terminated
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Cornerstone Diabetes Center (4170744542).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Diabetes Center2026-04-25 11:25

    Follow-up for hypothyroidism, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-05 00:04

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-05 13:42

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-04-25 is after coverage terminated on 2026-03-21.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0048072026-03-03Evergreen Clinical Laboratories$167.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.