Claims workbench/CLM-2026-004420
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004420

Northgate Orthopedic Specialists, Orthopedic Surgery. Service 2026-07-26 at office (POS 11). Received 2026-08-13.

Denied
Billed
$191.00
1 line
Allowed
$118.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-66865-28
Date of birth
1973-11-20
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-423297
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group UNKNOWN
Coverage period
2021-05-01 to 2026-03-16
Deductible
$366.64 of $500.0073%
Out-of-pocket maximum
$472.15 of $2,000.0024%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
7225530493
Network
In network
Rendering NPI
7181125189
Location
Charlotte, NC · TIN 40-3118368
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$191.00$118.42——DeniedCO27
Totals$191.00$118.42——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
  • 3. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-464965
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037367 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-26 is after coverage terminated on 2026-03-16.
Expenses incurred after coverage terminated
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Orthopedic Specialists (7225530493).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Orthopedic Specialists2026-07-26 10:27

    Established patient presents with unilateral primary osteoarthritis, right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-08-13 02:32

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-13 11:35

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-26 is after coverage terminated on 2026-03-16.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0242862026-06-19Heritage Community Hospital$219.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.