Claims workbench/CLM-2026-004638
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004638

Pinecrest Physical Therapy, Physical Therapy. Service 2026-06-08 at office (POS 11). Received 2026-06-22.

Approved
Billed
$427.00
2 lines
Allowed
$264.74
contract rate applied
Plan pays
$224.74
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-90631-95
Date of birth
1948-02-17
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-402071
Relationship
Spouse, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7677
Coverage period
2024-03-01 to present
Deductible
$386.99 of $1,500.0026%
Out-of-pocket maximum
$2,939.99 of $6,000.0049%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
4326321443
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$356.00$220.72$40.00$180.72Paid
297140Manual therapy, 15 minutes—12$71.00$44.02$0.00$44.02Paid
Totals$427.00$264.74$40.00$224.74
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-270978
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-035924 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-08: UNKNOWN (PPO), effective 2024-03-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 3 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-06-08 14:42

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$427.00
Plan discount
$162.26
contracted rate
Plan paid
$224.74
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.