Claims workbench/CLM-2026-004641
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004641

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-03-31 at office (POS 11). Received 2026-07-06.

Denied
Billed
$293.00
1 line
Allowed
$181.66
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-04851-37
Date of birth
1984-08-14
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-410798
Relationship
Child, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8671
Coverage period
2024-07-01 to present
Deductible
$761.52 of $1,500.0051%
Out-of-pocket maximum
$433.49 of $3,000.0014%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
4688502655
Network
In network
Rendering NPI
1249414974
Location
Austin, TX · TIN 36-5200643
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$293.00$181.66——DeniedCO29
Totals$293.00$181.66——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M25.561 Pain in right knee
Claim header
Patient account
PA-644293
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008279 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-31: CHOICE-PLUS-PPO (PPO), effective 2024-07-01.
Timely filingFailCO29Received 97 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Bone and Joint Center (4688502655).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-03-31 18:31

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-06 00:15

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-06 16:23

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 97 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.