Claims workbench/CLM-2026-004721
Institutional claim · UB-04 · EDI 837I

CLM-2026-004721

Heritage GI Associates, Gastroenterology. Service 2026-03-04 at outpatient hospital (POS 22). Received 2026-03-25.

Denied
Billed
$2,228.00
1 line
Allowed
$1,225.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-13974-16
Date of birth
1987-07-19
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-417393
Relationship
Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8032
Coverage period
2021-12-01 to present
Deductible
$616.92 of $1,500.0041%
Out-of-pocket maximum
$1,057.47 of $6,000.0018%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI
8459983820
Network
In network
Rendering NPI
1689949851
Location
Tempe, AZ · TIN 81-8461121
Authorisation / referral
none / REF285863

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$2,228.00$1,225.40——DeniedCO197
Totals$2,228.00$1,225.40——
Diagnoses (ICD-10-CM)
  • 1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
  • 2. R10.13 Epigastric pain
Claim header
Patient account
PA-770370
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021995 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-04: CORE-HMO (HMO), effective 2021-12-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Heritage GI Associates (8459983820).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage GI Associates2026-03-04 13:23

    Patient seen for gastro-esophageal reflux disease without esophagitis.

  • SystemSystem: Claims system2026-03-25 01:04

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-25 13:12

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-770370.pdf9 pages

    Itemised statement totalling $2228.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0200312026-05-20Heritage Clinical Laboratories$149.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.