Claims workbench/CLM-2026-004764
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004764

Sunrise Physical Therapy, Physical Therapy. Service 2026-05-26 at office (POS 11). Received 2026-07-03.

Denied
Billed
$364.00
1 line
Allowed
$225.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-43357-48
Date of birth
2005-10-05
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-432740
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-5705
Coverage period
2021-12-01 to present
Deductible
$1,086.47 of $3,500.0031%
Out-of-pocket maximum
$5,657.17 of $14,000.0040%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7462471310
Network
In network
Rendering NPI
5450982355
Location
Tampa, FL · TIN 63-7352988
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68——DeniedCO18
Totals$364.00$225.68——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-162061
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036796 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-26: - (PPO), effective 2021-12-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-004763: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Physical Therapy (7462471310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Physical Therapy2026-05-26 12:44

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-07-03 04:17

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-07-03 15:16

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-004763: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0047632026-05-26Sunrise Physical Therapy$364.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.