Claims workbench/CLM-2026-005073
Professional claim · CMS-1500 · EDI 837P

CLM-2026-005073

Evergreen Counseling Center, Behavioral Health. Service 2026-09-23 at office (POS 11). Received 2026-09-26.

Denied
Billed
$285.00
1 line
Allowed
$176.70
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-60262-09
Date of birth
1942-12-26
Identity
Verified5 records, confidence 0.89
Claim record
CLMCLM-409628
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8220
Coverage period
2022-01-01 to 2026-05-21
Deductible
$284.09 of $500.0057%
Out-of-pocket maximum
$693.27 of $1,500.0046%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
9886050688
Network
In network
Rendering NPI
8472637494
Location
Los Angeles, CA · TIN 43-3815206
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$285.00$176.70——DeniedCO27
Totals$285.00$176.70——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
Claim header
Patient account
PA-483209
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016873 (verified, link confidence 0.89).
EligibilityFailCO27Date of service 2026-09-23 is after coverage terminated on 2026-05-21.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Counseling Center (9886050688).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Counseling Center2026-09-23 09:39

    Established patient presents with adhd, combined type; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-26 00:32

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-23 is after coverage terminated on 2026-05-21.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0260982026-06-23Harbor Primary Care Associates$29.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.