Claims workbench/CLM-2026-005081
Professional claim · CMS-1500 · EDI 837P

CLM-2026-005081

Heritage Family Practice, Family Medicine. Service 2026-05-30 at office (POS 11). Received 2026-06-25.

Approved
Billed
$181.00
1 line
Allowed
$112.22
contract rate applied
Plan pays
$92.22
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-67519-46
Date of birth
1958-08-24
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-418787
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2579
Coverage period
2024-07-01 to present
Deductible
$662.62 of $1,500.0044%
Out-of-pocket maximum
$1,242.95 of $4,500.0028%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3586851693
Network
In network
Rendering NPI
1141016976
Location
Scottsdale, AZ · TIN 98-1410500
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$181.00$112.22$20.00$92.22Paid
Totals$181.00$112.22$20.00$92.22
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-685809
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013882 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-30: NAVIGATE-HMO (HMO), effective 2024-07-01.
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Family Practice (3586851693).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2026-05-30 16:23

    Patient seen for encounter for general adult medical examination without abnormal findings. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-06-25 00:28

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-685809.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$181.00
Plan discount
$68.78
contracted rate
Plan paid
$92.22
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0236352026-07-09Harbor Endocrine Associates$60.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.