Claims workbench/CLM-2026-005235
Professional claim · CMS-1500 · EDI 837P

CLM-2026-005235

Mesa Physical Therapy, Physical Therapy. Service 2026-01-27 at office (POS 11). Received 2026-03-24.

Denied
Billed
$190.00
2 lines
Allowed
$117.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-03263-23
Date of birth
1953-10-02
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-428050
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-6410
Coverage period
2021-08-01 to present
Deductible
$217.98 of $1,000.0022%
Out-of-pocket maximum
$131.46 of $2,000.007%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
7605389254
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$146.00$90.52——DeniedCO18
297014Electrical stimulation, unattended—11$44.00$27.28——DeniedCO18
Totals$190.00$117.80——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-994524
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009885 (verified, link confidence 0.96).
EligibilityPassActive on 2026-01-27: MEDICARE-ADV-A (MA), effective 2021-08-01.
Timely filingPassReceived 56 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-005234: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-01-27 13:33

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-24 06:00

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-03-24 16:18

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-005234: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0052342026-01-27Mesa Physical Therapy$190.00Approved
CLM-2026-0126152026-01-03Harbor Medical Group$267.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.