Claims workbench/CLM-2026-005361
Institutional claim · UB-04 · EDI 837I

CLM-2026-005361

Riverside Regional Medical Center, Emergency Medicine. Service 2026-09-19 at emergency room (POS 23). Received 2026-09-22.

PendedOut of network
Billed
$3,094.00
1 line
Allowed
$1,701.70
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
CO16
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

The claim record could not be attached to a resolved identity. Resolve it in the steward queue first.

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-0971
Coverage period
2023-08-01 to present
Deductible
$148.55 of $1,500.0010%
Out-of-pocket maximum
$897.39 of $4,500.0020%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
5185579187
Network
Out of network
Rendering NPI
5185579187
Location
Tempe, AZ · TIN 24-5730797
Authorisation / referral
none / REF839613

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199285
rev 0450
Emergency department visit, high severity with threat to life—11$3,094.00$1,701.70——PendedCO16
Totals$3,094.00$1,701.70——
Diagnoses (ICD-10-CM)
  • 1. R55 Syncope and collapseprincipal
Claim header
Patient account
PA-936605
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailCO16Claim record is not attached to a resolved identity.
Claim lacks information needed for adjudication
EligibilityPassActive on 2026-09-19: CORE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Regional Medical Center2026-09-19 09:37

    Patient seen for syncope and collapse. Patient presented to the nearest emergency department with acute symptoms; care could not safely be delayed to reach an in-network facility.

  • SystemSystem: Claims system2026-09-22 05:02

    Out-of-network emergency visit. Emergency services are payable at the in-network level when the prudent-layperson standard is met.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-09-22 14:31

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-936605.pdf5 pages

    Itemised statement totalling $3094.00 across 1 line.

  • Er reported_report_PA-936605.pdf6 pages

    Emergency department record: triage acuity 2, chief complaint syncope and collapse.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Claim record is not attached to a resolved identity. Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Oon emergency

Emergency: payable at in-network level.