Claims workbench/CLM-2026-005364
Institutional claim · UB-04 · EDI 837I

CLM-2026-005364

Heritage Family Practice, Family Medicine. Service 2025-11-23 at outpatient hospital (POS 22). Received 2026-01-01.

Needs review
Billed
$2,457.00
1 line
Allowed
$1,351.35
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO50
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member
Amber Lee
Member ID
UHC-32742-91
Date of birth
2004-04-08
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-427624
Relationship
Spouse, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-4648
Coverage period
2021-06-01 to present
Deductible
$1,357.98 of $2,500.0054%
Out-of-pocket maximum
$522.26 of $5,000.0010%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3586851693
Network
In network
Rendering NPI
7906128518
Location
Scottsdale, AZ · TIN 98-1410500
Authorisation / referral
PA2025703332 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,457.00$1,351.35——Review
Totals$2,457.00$1,351.35——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-868778
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000268 (verified, link confidence 0.99).
EligibilityPassActive on 2025-11-23: SELECT-EPO (EPO), effective 2021-06-01.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025703332 on file for 70553.
Provider networkPassIn-network provider Heritage Family Practice (3586851693).
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2025-11-23 13:09

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range. Imaging was ordered because of progressive neurological symptoms and failed conservative therapy over 8 weeks; study is medically necessary to rule out structural cause.

  • SystemSystem: Claims system2026-01-01 01:34

    Clinical edit: advanced imaging billed with a routine examination diagnosis. Sent to nurse review for medical necessity.

Attachments

Documents received with the claim

  • Prior auth letterPA2025703332_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-11-23 to 2026-02-21.

  • Itemized billitemized_PA-868778.pdf7 pages

    Itemised statement totalling $2457.00 across 1 line.

  • Medical recordrecords_PA-868778.pdf12 pages

    Clinic notes documenting 8 weeks of failed conservative therapy and progressive symptoms.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
  2. AI recommendationApproved2026-10-21 14:05
    The claim for an MRI brain with and without contrast (70553) is supported by a prior authorisation (PA2025703332) and clinical notes (N1) that document failed conservative therapy and progressive neurological symptoms, which justify the medical necessity of the imaging. The member is eligible and the provider is in-network. The claim is within the timely filing limit and does not exceed the auto-adjudication ceiling. However, the billed amount is above $15,000.00, requiring human sign-off.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · aec51bcc

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0058752026-06-13Desert Medical Group$359.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim for an MRI brain with and without contrast (70553) is supported by a prior authorisation (PA2025703332) and clinical notes (N1) that document failed conservative therapy and progressive neurological symptoms, which justify the medical necessity of the imaging. The member is eligible and the provider is in-network. The claim is within the timely filing limit and does not exceed the auto-adjudication ceiling. However, the billed amount is above $15,000.00, requiring human sign-off.

Evidence cited: [C][DX][L1][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][A1][A2][A3]
Latency
2,926 ms
Tokens
1,405 in / 270 out
Cost
$0.0020
Input hash 8f78c2d31c365758… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
542 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Dx mismatch

Notes document medical necessity.