Claims workbench/CLM-2026-005893
Professional claim · CMS-1500 · EDI 837P

CLM-2026-005893

Lakeside Physical Therapy, Physical Therapy. Service 2026-07-10 at office (POS 11). Received 2026-08-19.

Denied
Billed
$282.00
1 line
Allowed
$174.84
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Yuki Wood
Member ID
UHC-13952-38
Date of birth
1998-11-15
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-414452
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7343
Coverage period
2021-01-01 to 2026-06-22
Deductible
$1,981.71 of $3,500.0057%
Out-of-pocket maximum
$5,262.97 of $14,000.0038%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9861124797
Network
In network
Rendering NPI
1850861323
Location
Houston, TX · TIN 40-0662041
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$282.00$174.84——DeniedCO27
Totals$282.00$174.84——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-419133
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011081 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-07-10 is after coverage terminated on 2026-06-22.
Expenses incurred after coverage terminated
Timely filingPassReceived 40 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (9861124797).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-07-10 14:28

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-08-19 06:26

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-10 is after coverage terminated on 2026-06-22. Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0197362025-12-24Riverside Family Practice$19.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.