Claims workbench/CLM-2026-005994
Professional claim · CMS-1500 · EDI 837P

CLM-2026-005994

Evergreen Family Practice, Family Medicine. Service 2025-12-04 at office (POS 11). Received 2026-01-05.

Needs review
Billed
$224.00
2 lines
Allowed
$138.88
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-87498-51
Date of birth
2006-08-26
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-414189
Relationship
Child, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8193
Coverage period
2024-02-01 to present
Deductible
$58.78 of $500.0012%
Out-of-pocket maximum
$778.47 of $2,000.0039%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3736056581
Network
In network
Rendering NPI
6575447431
Location
Phoenix, AZ · TIN 19-0937993
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration5911$27.00$16.74——Review
299213Office visit, established patient, low complexity5912$197.00$122.14——Review
Totals$224.00$138.88——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
  • 3. J06.9 Acute upper respiratory infection, unspecified
Claim header
Patient account
PA-943461
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001450 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-04: NAVIGATE-HMO (HMO), effective 2024-02-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (3736056581).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2025-12-04 10:12

    Patient seen for hyperlipidemia, unspecified. Separate procedure performed at a distinct anatomical site during the same encounter; see operative note for site detail.

  • SystemSystem: Claims system2026-01-05 06:43

    NCCI edit: modifier 59 used on a code pair that is normally bundled. Operative note requested.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-05 12:53

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Medical recordrecords_PA-943461.pdf8 pages

    Operative note describing procedures at two distinct anatomical sites.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
  2. AI recommendationApproved2026-10-21 14:05
    The claim is for an in-network provider with active coverage. The service lines include an immunization administration and an office visit, both of which are supported by the diagnoses provided. The use of modifier 59 is justified by the clinical note [N1] and the operative note [A1], which document procedures at distinct anatomical sites. All deterministic rules passed, and the claim is within the auto-adjudication ceiling. The evidence pack is complete and supports the claim.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 0d1655da

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95 Validated

The claim is for an in-network provider with active coverage. The service lines include an immunization administration and an office visit, both of which are supported by the diagnoses provided. The use of modifier 59 is justified by the clinical note [N1] and the operative note [A1], which document procedures at distinct anatomical sites. All deterministic rules passed, and the claim is within the auto-adjudication ceiling. The evidence pack is complete and supports the claim.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][N3][A1]
Latency
2,071 ms
Tokens
1,331 in / 251 out
Cost
$0.0019
Input hash e16758a4f8ffc649… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
530 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Unbundling supported

Modifier 59 supported: distinct anatomical site documented.