Claims workbench/CLM-2026-006018
Professional claim · CMS-1500 · EDI 837P

CLM-2026-006018

Mesa Physical Therapy, Physical Therapy. Service 2026-06-06 at office (POS 11). Received 2026-07-15.

Needs review
Billed
$272.00
1 line
Allowed
$168.64
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-77275-12
Date of birth
1989-02-03
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-421021
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-2834
Coverage period
2022-04-01 to present
Deductible
$2,979.39 of $3,500.0085%
Out-of-pocket maximum
$4,786.59 of $10,500.0046%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2562004855
Network
In network
Rendering NPI
6508002535
Location
Tampa, FL · TIN 24-8766582
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$272.00$168.64——Review
Totals$272.00$168.64——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-472631
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-032376 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-06: N/A (PPO), effective 2022-04-01.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (2562004855).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessReviewCO16Documentation incomplete: “Patient seen for low back pain, unspecified. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-06-06 13:29

    Patient seen for low back pain, unspecified. Note dictated; signature pending.

  • SystemSystem: Claims system2026-07-15 00:27

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20. Completeness: Documentation incomplete: “Patient seen for low back pain, unspecified. Note dictated; signature pending.”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.