Claims workbench/CLM-2026-006226
Professional claim · CMS-1500 · EDI 837P

CLM-2026-006226

Valley Rehabilitation Center, Physical Therapy. Service 2026-09-28 at office (POS 11). Received 2026-10-09.

Billed
$170.00
2 lines
Allowed
$105.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58065-29
Date of birth
2005-03-02
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-430018
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7273
Coverage period
2022-12-01 to 2026-08-02
Deductible
$517.40 of $1,500.0034%
Out-of-pocket maximum
$893.98 of $3,000.0030%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
7393733192
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$132.00$81.84——DeniedCO27
297014Electrical stimulation, unattended2512$38.00$23.56——DeniedCO27
Totals$170.00$105.40——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-425466
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-000639; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailCO27Date of service 2026-09-28 is after coverage terminated on 2026-08-02.
Expenses incurred after coverage terminated
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-09-28 10:29

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-10-09 03:10

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-10-09 16:04

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-000639; payment withheld until the identity is confirmed. Eligibility: Date of service 2026-09-28 is after coverage terminated on 2026-08-02.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.