Claims workbench/CLM-2026-006281
Institutional claim · UB-04 · EDI 837I

CLM-2026-006281

Heritage Digestive Health Center, Gastroenterology. Service 2026-08-20 at outpatient hospital (POS 22). Received 2026-09-13.

Denied
Billed
$220.00
1 line
Allowed
$121.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-35686-87
Date of birth
1975-12-08
Identity
Verified3 records, confidence 0.98
Claim record
CLMCLM-426375
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0640
Coverage period
2021-03-01 to 2026-06-12
Deductible
$1,451.31 of $3,500.0041%
Out-of-pocket maximum
$492.41 of $7,000.007%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4437349366
Network
In network
Rendering NPI
3931208482
Location
San Diego, CA · TIN 67-1701611
Authorisation / referral
none / REF527994

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$220.00$121.00——DeniedCO27
Totals$220.00$121.00——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-524589
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015018 (verified, link confidence 0.98).
EligibilityFailCO27Date of service 2026-08-20 is after coverage terminated on 2026-06-12.
Expenses incurred after coverage terminated
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Digestive Health Center (4437349366).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Digestive Health Center2026-08-20 13:36

    Follow-up for encounter for screening for malignant neoplasm of colon. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-13 00:41

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-13 13:36

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-524589.pdf4 pages

    Itemised statement totalling $220.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-08-20 is after coverage terminated on 2026-06-12.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.