Claims workbench/CLM-2026-006385
Institutional claim · UB-04 · EDI 837I

CLM-2026-006385

Heritage Community Hospital, Emergency Medicine. Service 2026-01-22 at emergency room (POS 23). Received 2026-03-19.

Denied
Billed
$2,161.00
1 line
Allowed
$1,188.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-28777-79
Date of birth
1948-05-16
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-432482
Relationship
Spouse, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-7252
Coverage period
2023-12-01 to present
Deductible
$383.34 of $3,500.0011%
Out-of-pocket maximum
$1,462.84 of $7,000.0021%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
9421157162
Network
In network
Rendering NPI
9421157162
Location
Scottsdale, AZ · TIN 26-8049060
Authorisation / referral
none / REF276095

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199285
rev 0450
Emergency department visit, high severity with threat to life—11$2,161.00$1,188.55——DeniedCO18
Totals$2,161.00$1,188.55——
Diagnoses (ICD-10-CM)
  • 1. J18.9 Pneumonia, unspecified organismprincipal
Claim header
Patient account
PA-247523
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003774 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-22: CORE-HMO (HMO), effective 2023-12-01.
Timely filingPassReceived 56 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-006384: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (9421157162).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-01-22 15:24

    Established patient presents with pneumonia, unspecified organism; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-19 05:02

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-247523.pdf5 pages

    Itemised statement totalling $2161.00 across 1 line.

  • Er reported_report_PA-247523.pdf2 pages

    Emergency department record: triage acuity 2, chief complaint pneumonia, unspecified organism.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-006384: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0063842026-01-22Heritage Community Hospital$2,161.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.