Claims workbench/CLM-2026-006529
Professional claim · CMS-1500 · Provider portal

CLM-2026-006529

Pinecrest Physical Therapy, Physical Therapy. Service 2026-09-17 at office (POS 11). Received 2026-10-01.

Approved
Billed
$217.00
2 lines
Allowed
$134.54
contract rate applied
Plan pays
$114.54
approved
Member owes
$20.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-37208-63
Date of birth
1963-12-09
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-425591
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-5438
Coverage period
2024-04-01 to present
Deductible
$627.18 of $1,000.0063%
Out-of-pocket maximum
$24.98 of $3,000.001%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
9879960349
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$165.00$102.30$20.00$82.30Paid
297014Electrical stimulation, unattended—12$52.00$32.24$0.00$32.24Paid
Totals$217.00$134.54$20.00$114.54
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-872839
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019531 (verified, link confidence 0.96).
EligibilityPassActive on 2026-09-17: SELECT-EPO (EPO), effective 2024-04-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-09-17 09:36

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$217.00
Plan discount
$82.46
contracted rate
Plan paid
$114.54
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0167562026-05-02Pinecrest Cardiovascular Associates$7,188.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.