Claims workbench/CLM-2026-006970
Professional claim · CMS-1500 · EDI 837P

CLM-2026-006970

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2025-11-22 at office (POS 11). Received 2026-05-10.

Denied
Billed
$393.00
2 lines
Allowed
$243.66
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-29023-35
Date of birth
1947-10-18
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-402764
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0471
Coverage period
2021-01-01 to present
Deductible
$384.16 of $500.0077%
Out-of-pocket maximum
$62.33 of $1,000.006%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
9892398337
Network
In network
Rendering NPI
1167688724
Location
Nashville, TN · TIN 22-6450141
Authorisation / referral
none / REF661203

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$179.00$110.98——DeniedCO29
220610Joint injection, major joint—11$214.00$132.68——DeniedCO29
Totals$393.00$243.66——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-169026
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003482 (verified, link confidence 0.99).
EligibilityPassActive on 2025-11-22: NAVIGATE-HMO (HMO), effective 2021-01-01.
Timely filingFailCO29Received 169 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Bone and Joint Center (9892398337).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2025-11-22 16:09

    Patient seen for unilateral primary osteoarthritis, right knee.

  • SystemSystem: Claims system2026-05-10 06:05

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-05-10 14:31

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 169 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.