Claims workbench/CLM-2026-006987
Professional claim · CMS-1500 · EDI 837P

CLM-2026-006987

Pinecrest Physical Therapy, Physical Therapy. Service 2026-05-07 at office (POS 11). Received 2026-06-21.

Approved
Billed
$195.00
2 lines
Allowed
$120.90
contract rate applied
Plan pays
$80.90
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00221-37
Date of birth
1984-10-06
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-404434
Relationship
Self, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2260
Coverage period
2025-07-01 to present
Deductible
$876.83 of $1,500.0058%
Out-of-pocket maximum
$796.84 of $4,500.0018%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
9873512468
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / REF367394

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$142.00$88.04$40.00$48.04Paid
297014Electrical stimulation, unattended—12$53.00$32.86$0.00$32.86Paid
Totals$195.00$120.90$40.00$80.90
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-150642
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009072 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-07: NAVIGATE-HMO (HMO), effective 2025-07-01.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-05-07 10:16

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$195.00
Plan discount
$74.10
contracted rate
Plan paid
$80.90
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0175302026-07-13Mesa Clinical Laboratories$58.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.