Claims workbench/CLM-2026-007162
Institutional claim · UB-04 · Provider portal

CLM-2026-007162

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-09-14 at outpatient hospital (POS 22). Received 2026-09-24.

Denied
Billed
$2,140.00
1 line
Allowed
$1,177.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-06199-48
Date of birth
1984-01-20
Identity
Verified3 records, confidence 0.93
Claim record
CLMCLM-430950
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2574
Coverage period
2022-10-01 to present
Deductible
$509.23 of $3,500.0015%
Out-of-pocket maximum
$633.97 of $7,000.009%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1938450750
Network
In network
Rendering NPI
8544804858
Location
Mesa, AZ · TIN 27-3094451
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$2,140.00$1,177.00——DeniedCO197
Totals$2,140.00$1,177.00——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-854523
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033199 (verified, link confidence 0.93).
EligibilityPassActive on 2026-09-14: - (PPO), effective 2022-10-01.
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (1938450750).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-09-14 13:56

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-24 03:29

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-24 17:44

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-854523.pdf9 pages

    Itemised statement totalling $2140.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0188632026-07-24Unity Diagnostic Imaging$2,503.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.