Claims workbench/CLM-2026-007350
Professional claim · CMS-1500 · EDI 837P

CLM-2026-007350

Pinecrest Primary Care Associates, Family Medicine. Service 2026-10-09 at office (POS 11). Received 2026-10-14.

Denied
Billed
$527.00
2 lines
Allowed
$326.74
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-11986-61
Date of birth
1938-08-08
Identity
Verified3 records, confidence 0.91
Claim record
CLMCLM-409426
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0384
Coverage period
2024-06-01 to 2026-06-17
Deductible
$144.68 of $500.0029%
Out-of-pocket maximum
$357.63 of $1,500.0024%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
2725113155
Network
In network
Rendering NPI
9086722813
Location
Los Angeles, CA · TIN 32-6244181
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$240.00$148.80——DeniedCO27
299214Office visit, established patient, moderate complexity—11$287.00$177.94——DeniedCO27
Totals$527.00$326.74——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. I10 Essential (primary) hypertension
  • 3. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-916192
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013022 (verified, link confidence 0.91).
EligibilityFailCO27Date of service 2026-10-09 is after coverage terminated on 2026-06-17.
Expenses incurred after coverage terminated
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Primary Care Associates (2725113155).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Primary Care Associates2026-10-09 16:08

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-14 05:06

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-10-09 is after coverage terminated on 2026-06-17.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.