Claims workbench/CLM-2026-007398
Professional claim · CMS-1500 · Provider portal

CLM-2026-007398

Harbor Rehabilitation Center, Physical Therapy. Service 2026-03-23 at office (POS 11). Received 2026-04-28.

Approved
Billed
$168.00
1 line
Allowed
$104.16
contract rate applied
Plan pays
$64.16
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-99603-38
Date of birth
1939-08-08
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-401391
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-5512
Coverage period
2025-03-01 to present
Deductible
$140.37 of $3,500.004%
Out-of-pocket maximum
$711.20 of $7,000.0010%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
8390488541
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$168.00$104.16$40.00$64.16Paid
Totals$168.00$104.16$40.00$64.16
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-902836
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004413 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-23: OPTIONS-PPO (PPO), effective 2025-03-01.
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-03-23 13:07

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$168.00
Plan discount
$63.84
contracted rate
Plan paid
$64.16
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0082772026-06-08Unity Cardiovascular Associates$1,286.00Approved
CLM-2026-0028782026-03-22Desert Diagnostic Imaging$593.00Approved
CLM-2026-0042852025-12-23Lakeside Physical Therapy$236.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.