Claims workbench/CLM-2026-007656
Professional claim · CMS-1500 · EDI 837P

CLM-2026-007656

Desert Diabetes Center, Endocrinology. Service 2026-06-11 at office (POS 11). Received 2026-07-22.

Denied
Billed
$328.00
1 line
Allowed
$203.36
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-84539-43
Date of birth
1970-07-22
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-409971
Relationship
Spouse, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1877
Coverage period
2023-05-01 to 2026-04-15
Deductible
$1,478.54 of $3,500.0042%
Out-of-pocket maximum
$2,611.00 of $14,000.0019%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
4143565768
Network
In network
Rendering NPI
1398309793
Location
Phoenix, AZ · TIN 51-1868485
Authorisation / referral
none / REF674527

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$328.00$203.36——DeniedCO27
Totals$328.00$203.36——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
  • 2. E05.90 Thyrotoxicosis, unspecified
Claim header
Patient account
PA-804229
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018096 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-06-11 is after coverage terminated on 2026-04-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Diabetes Center (4143565768).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diabetes Center2026-06-11 16:52

    Patient seen for type 2 diabetes mellitus with hyperglycemia.

  • SystemSystem: Claims system2026-07-22 00:47

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-22 14:26

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-06-11 is after coverage terminated on 2026-04-15.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0176152026-04-14Pinecrest Medical Group$519.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.