Claims workbench/CLM-2026-007671
Institutional claim · UB-04 · Paper

CLM-2026-007671

Harbor Rehabilitation Center, Physical Therapy. Service 2025-12-20 at outpatient hospital (POS 22). Received 2026-01-05.

Needs review
Billed
$9,804.00
1 line
Allowed
$5,392.20
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO50
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-22612-53
Date of birth
1966-01-12
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-421909
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6533
Coverage period
2023-02-01 to present
Deductible
$437.62 of $500.0088%
Out-of-pocket maximum
$383.20 of $2,000.0019%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
4000145886
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
PA2025840758 / REF400523

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—31$9,804.00$5,392.20——Review
Totals$9,804.00$5,392.20——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-860950
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001275 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-20: NAVIGATE-HMO (HMO), effective 2023-02-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025840758 on file for 70553.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2025-12-20 16:09

    Patient seen for encounter for general adult medical examination without abnormal findings. Routine screening visit; no acute findings, no red-flag symptoms documented.

  • SystemSystem: Claims system2026-01-05 06:28

    Clinical edit: advanced imaging billed with a routine examination diagnosis. Sent to nurse review for medical necessity.

Attachments

Documents received with the claim

  • Prior auth letterPA2025840758_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-20 to 2026-03-20.

  • Itemized billitemized_PA-860950.pdf3 pages

    Itemised statement totalling $9804.00 across 1 line.

  • Medical recordrecords_PA-860950.pdf15 pages

    Clinic notes for a routine annual visit; no symptoms documented.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
  2. AI recommendationDenied2026-10-21 14:05
    The claim for an MRI brain with and without contrast (70553) was billed with a routine diagnosis (Z00.00) for a general adult medical examination without abnormal findings. The clinical note [N1] and medical record [A3] do not document any acute findings, red-flag symptoms, or failed conservative treatment that would justify the advanced imaging. Therefore, the service is not medically necessary per payer policy, and the claim is denied with reason code CO50.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 9e775862

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Deniedconfidence 0.95 Validated
  • CO50 Not medically necessary per payer policy

The claim for an MRI brain with and without contrast (70553) was billed with a routine diagnosis (Z00.00) for a general adult medical examination without abnormal findings. The clinical note [N1] and medical record [A3] do not document any acute findings, red-flag symptoms, or failed conservative treatment that would justify the advanced imaging. Therefore, the service is not medically necessary per payer policy, and the claim is denied with reason code CO50.

Evidence cited: [C][DX][L1][N1][N2][A1][A3]
Latency
1,680 ms
Tokens
1,374 in / 177 out
Cost
$0.0017
Input hash 0ef8ed6ddd41421a… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO50 Not medically necessary per payer policy
511 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: deny

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO50scenario: Dx mismatch

Routine diagnosis does not support advanced imaging.