Claims workbench/CLM-2026-007754
Professional claim · CMS-1500 · Provider portal

CLM-2026-007754

Meadow Physical Therapy, Physical Therapy. Service 2026-08-06 at office (POS 11). Received 2026-09-02.

DeniedOut of network
Billed
$160.00
1 line
Allowed
$72.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27, CO204, LIM
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-74086-57
Date of birth
1971-05-14
Identity
Verified4 records, confidence 0.89
Claim record
CLMCLM-415793
Relationship
Spouse, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5103
Coverage period
2022-03-01 to 2026-03-19
Deductible
$349.64 of $500.0070%
Out-of-pocket maximum
$211.81 of $1,000.0021%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9574290588
Network
Out of network
Rendering NPI
3135759850
Location
Denver, CO · TIN 57-2119772
Authorisation / referral
none / REF933081

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$160.00$72.00——DeniedCO27
Totals$160.00$72.00——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-701804
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005916 (verified, link confidence 0.89).
EligibilityFailCO27Date of service 2026-08-06 is after coverage terminated on 2026-03-19.
Expenses incurred after coverage terminated
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsFailLIMPhysical therapy visits used 20 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Physical Therapy2026-08-06 12:40

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-02 04:52

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-09-02 14:03

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-06 is after coverage terminated on 2026-03-19. Provider network: Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit. Benefit limits: Physical therapy visits used 20 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0107422026-01-11Pinecrest Regional Medical Center$3,281.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.