Claims workbench/CLM-2026-007828
Professional claim · CMS-1500 · Provider portal

CLM-2026-007828

Lakeside Medical Group, Family Medicine. Service 2026-08-21 at office (POS 11). Received 2026-08-24.

DeniedOut of network
Billed
$559.00
2 lines
Allowed
$251.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27, CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-45403-71
Date of birth
1943-09-27
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-410050
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8790
Coverage period
2025-06-01 to 2026-06-07
Deductible
$482.06 of $1,000.0048%
Out-of-pocket maximum
$1,129.66 of $3,000.0038%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
4961481189
Network
Out of network
Rendering NPI
3203763859
Location
Mesa, AZ · TIN 54-1409504
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$299.00$134.55——DeniedCO27
299214Office visit, established patient, moderate complexity2511$260.00$117.00——DeniedCO27
Totals$559.00$251.55——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. J06.9 Acute upper respiratory infection, unspecified
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-187467
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033458 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-08-21 is after coverage terminated on 2026-06-07.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 4961481189 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Medical Group2026-08-21 12:17

    Patient seen for encounter for general adult medical examination without abnormal findings.

  • SystemSystem: Claims system2026-08-24 04:14

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-08-24 09:56

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-21 is after coverage terminated on 2026-06-07. Provider network: Billing provider 4961481189 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0262152026-08-20Valley Digestive Health Center$3,780.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.