Claims workbench/CLM-2026-007830
Professional claim · CMS-1500 · EDI 837P

CLM-2026-007830

Mesa Physical Therapy, Physical Therapy. Service 2025-07-16 at office (POS 11). Received 2026-01-02.

Denied
Billed
$391.00
2 lines
Allowed
$242.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-98479-36
Date of birth
1997-11-20
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-400301
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-0491
Coverage period
2022-03-01 to present
Deductible
$362.16 of $500.0072%
Out-of-pocket maximum
$7.02 of $1,000.001%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2562004855
Network
In network
Rendering NPI
6038028620
Location
Tampa, FL · TIN 24-8766582
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$228.00$141.36——DeniedCO29
297161PT evaluation, low complexity—11$163.00$101.06——DeniedCO29
Totals$391.00$242.42——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-878746
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000611 (verified, link confidence 0.96).
EligibilityPassActive on 2025-07-16: - (PPO), effective 2022-03-01.
Timely filingFailCO29Received 170 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (2562004855).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2025-07-16 18:36

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

  • SystemSystem: Claims system2026-01-02 01:13

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 170 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0068562025-12-10Summit Endocrine Associates$594.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.