Claims workbench/CLM-2026-007860
Institutional claim · UB-04 · Provider portal

CLM-2026-007860

Cornerstone Digestive Health Center, Gastroenterology. Service 2026-02-12 at outpatient hospital (POS 22). Received 2026-02-27.

Denied
Billed
$2,468.00
1 line
Allowed
$1,357.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-28217-72
Date of birth
1995-03-05
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-402991
Relationship
Spouse, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-0183
Coverage period
2022-01-01 to present
Deductible
$1,007.47 of $1,500.0067%
Out-of-pocket maximum
$2,291.21 of $6,000.0038%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4838407417
Network
In network
Rendering NPI
6613370363
Location
Los Angeles, CA · TIN 73-5559083
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$2,468.00$1,357.40——DeniedCO197
Totals$2,468.00$1,357.40——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. Z12.11 Encounter for screening for malignant neoplasm of colon
Claim header
Patient account
PA-710504
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016271 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-12: SELECT-EPO (EPO), effective 2022-01-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Cornerstone Digestive Health Center (4838407417).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Digestive Health Center2026-02-12 14:41

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-27 06:16

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-02-27 17:24

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-710504.pdf7 pages

    Itemised statement totalling $2468.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 43239 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.