Claims workbench/CLM-2026-008721
Institutional claim · UB-04 · EDI 837I

CLM-2026-008721

Evergreen Diagnostic Imaging, Radiology. Service 2026-06-25 at outpatient hospital (POS 22). Received 2026-07-13.

Denied
Billed
$2,256.00
2 lines
Allowed
$1,240.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-36732-55
Date of birth
1968-11-18
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-411417
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4464
Coverage period
2025-01-01 to present
Deductible
$183.38 of $2,500.007%
Out-of-pocket maximum
$4,256.63 of $10,000.0043%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
4970897466
Network
In network
Rendering NPI
4970897466
Location
Charlotte, NC · TIN 79-7771528
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$1,872.00$1,029.60——DeniedCO197
276700
rev 0402
Ultrasound abdomen, complete—11$384.00$211.20——DeniedCO197
Totals$2,256.00$1,240.80——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
  • 2. Z12.31 Encounter for screening mammogram for malignant neoplasm of breast
  • 3. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-354752
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-038255 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-25: CHOICE-PLUS-PPO (PPO), effective 2025-01-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19770553 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Evergreen Diagnostic Imaging (4970897466).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Diagnostic Imaging2026-06-25 15:06

    Patient seen for chest pain, unspecified.

  • SystemSystem: Claims system2026-07-13 02:11

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-13 16:05

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-354752.pdf3 pages

    Itemised statement totalling $2256.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 70553 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.