Claims workbench/CLM-2026-008941
Professional claim · CMS-1500 · EDI 837P

CLM-2026-008941

Evergreen Family Practice, Family Medicine. Service 2026-02-20 at office (POS 11). Received 2026-07-31.

Denied
Billed
$253.00
2 lines
Allowed
$156.86
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27, CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-44995-70
Date of birth
1962-08-20
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-411964
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1159
Coverage period
2025-12-01 to 2026-01-08
Deductible
$1,189.65 of $3,500.0034%
Out-of-pocket maximum
$3,806.24 of $10,500.0036%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3736056581
Network
In network
Rendering NPI
5106673929
Location
Phoenix, AZ · TIN 19-0937993
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
136415Venipuncture—11$23.00$14.26——DeniedCO27
299395Preventive visit, 18-39 years—11$230.00$142.60——DeniedCO27
Totals$253.00$156.86——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
  • 3. I10 Essential (primary) hypertension
Claim header
Patient account
PA-925677
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000261 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-02-20 is after coverage terminated on 2026-01-08.
Expenses incurred after coverage terminated
Timely filingFailCO29Received 161 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (3736056581).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-02-20 14:30

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-31 00:04

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-07-31 17:19

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-02-20 is after coverage terminated on 2026-01-08. Timely filing: Received 161 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0250742025-12-04Mesa Family Practice$214.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.