Claims workbench/CLM-2026-008968
Professional claim · CMS-1500 · EDI 837P

CLM-2026-008968

Mesa Physical Therapy, Physical Therapy. Service 2026-03-22 at office (POS 11). Received 2026-04-16.

Approved
Billed
$263.00
3 lines
Allowed
$163.06
contract rate applied
Plan pays
$138.06
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-08969-87
Date of birth
1938-07-16
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-430428
Relationship
Self, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9830
Coverage period
2021-05-01 to present
Deductible
$557.43 of $1,500.0037%
Out-of-pocket maximum
$2.42 of $4,500.000%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
1664213844
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / REF242733

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$174.00$107.88$25.00$82.88Paid
297014Electrical stimulation, unattended—12$32.00$19.84$0.00$19.84Paid
397140Manual therapy, 15 minutes2511$57.00$35.34$0.00$35.34Paid
Totals$263.00$163.06$25.00$138.06
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-826570
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006275 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-22: NAVIGATE-HMO (HMO), effective 2021-05-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-03-22 13:00

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$263.00
Plan discount
$99.94
contracted rate
Plan paid
$138.06
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.