Claims workbench/CLM-2026-009009
Institutional claim · UB-04 · EDI 837I

CLM-2026-009009

Pinecrest Reference Lab, Clinical Laboratory. Service 2025-12-20 at outpatient hospital (POS 22). Received 2026-01-04.

Needs review
Billed
$2,869.00
1 line
Allowed
$1,577.95
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO50
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-55577-57
Date of birth
1943-01-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-401484
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6298
Coverage period
2022-05-01 to present
Deductible
$1,654.19 of $3,500.0047%
Out-of-pocket maximum
$6,924.67 of $14,000.0049%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
4399070182
Network
In network
Rendering NPI
4399070182
Location
Houston, TX · TIN 93-0870375
Authorisation / referral
PA2026370400 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,869.00$1,577.95——Review
Totals$2,869.00$1,577.95——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-775543
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001140 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-20: CHOICE-PLUS-PPO (PPO), effective 2022-05-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026370400 on file for 70553.
Provider networkPassIn-network provider Pinecrest Reference Lab (4399070182).
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Reference Lab2025-12-20 15:36

    Follow-up for encounter for general adult medical examination without abnormal findings. Plan discussed, medications reconciled. Routine screening visit; no acute findings, no red-flag symptoms documented.

  • SystemSystem: Claims system2026-01-04 01:20

    Clinical edit: advanced imaging billed with a routine examination diagnosis. Sent to nurse review for medical necessity.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-04 11:14

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterPA2026370400_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-20 to 2026-03-20.

  • Itemized billitemized_PA-775543.pdf4 pages

    Itemised statement totalling $2869.00 across 1 line.

  • Medical recordrecords_PA-775543.pdf18 pages

    Clinic notes for a routine annual visit; no symptoms documented.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
  2. AI recommendationPended2026-10-21 14:05
    The claim for an MRI brain with and without contrast (70553) was billed with a routine diagnosis (Z00.00). The clinical note indicates this was a routine screening visit with no acute findings or red-flag symptoms. According to payer policy, advanced imaging with a routine examination diagnosis is payable only when the clinical note documents failed conservative treatment or red-flag symptoms. The current documentation does not support the medical necessity of the MRI. The claim is pended to verify if additional documentation can be provided to support the medical necessity of the MRI.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 17a7bdb4

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0321242025-12-08Unity Medical Group$2,231.00Needs review

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.80 Validated
  • CO50 Not medically necessary per payer policy

The claim for an MRI brain with and without contrast (70553) was billed with a routine diagnosis (Z00.00). The clinical note indicates this was a routine screening visit with no acute findings or red-flag symptoms. According to payer policy, advanced imaging with a routine examination diagnosis is payable only when the clinical note documents failed conservative treatment or red-flag symptoms. The current documentation does not support the medical necessity of the MRI. The claim is pended to verify if additional documentation can be provided to support the medical necessity of the MRI.

Questions for the examiner
  • Verify if the clinical note supports the medical necessity of the MRI given the routine diagnosis.
Evidence cited: [C][DX][L1][N1][N2][N3][A1][A3]
Latency
2,135 ms
Tokens
1,444 in / 210 out
Cost
$0.0018
Input hash 86cd78e351feed8d… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO50 Not medically necessary per payer policy
640 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO50scenario: Dx mismatch

Routine diagnosis does not support advanced imaging.