Claims workbench/CLM-2026-009032
Professional claim · CMS-1500 · EDI 837P

CLM-2026-009032

Mesa Behavioral Health, Behavioral Health. Service 2026-09-02 at telehealth (POS 02). Received 2026-09-15.

Denied
Billed
$237.00
1 line
Allowed
$146.94
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-64306-22
Date of birth
2008-11-12
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-421956
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-7940
Coverage period
2024-04-01 to 2026-08-13
Deductible
$181.63 of $1,000.0018%
Out-of-pocket maximum
$1,335.11 of $3,000.0045%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
7796147859
Network
In network
Rendering NPI
7808920665
Location
Nashville, TN · TIN 40-4103519
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$237.00$146.94——DeniedCO27
Totals$237.00$146.94——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
  • 2. F90.2 ADHD, combined type
Claim header
Patient account
PA-777278
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-042758 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-09-02 is after coverage terminated on 2026-08-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Behavioral Health (7796147859).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Behavioral Health2026-09-02 16:20

    Patient seen for post-traumatic stress disorder, unspecified.

  • SystemSystem: Claims system2026-09-15 04:36

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-15 13:16

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-09-02 is after coverage terminated on 2026-08-13.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.