Claims workbench/CLM-2026-009197
Professional claim · CMS-1500 · EDI 837P

CLM-2026-009197

Pinecrest Physical Therapy, Physical Therapy. Service 2026-08-27 at office (POS 11). Received 2026-09-04.

Approved
Billed
$188.00
2 lines
Allowed
$116.56
contract rate applied
Plan pays
$96.56
approved
Member owes
$20.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-26457-27
Date of birth
1941-03-22
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-400493
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1427
Coverage period
2023-12-01 to present
Deductible
$1,196.00 of $2,500.0048%
Out-of-pocket maximum
$907.56 of $7,500.0012%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
1790207173
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$132.00$81.84$20.00$61.84Paid
297140Manual therapy, 15 minutes—11,2$56.00$34.72$0.00$34.72Paid
Totals$188.00$116.56$20.00$96.56
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-979061
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020501 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-27: OPTIONS-PPO (PPO), effective 2023-12-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-08-27 14:24

    Patient seen for low back pain, unspecified.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$188.00
Plan discount
$71.44
contracted rate
Plan paid
$96.56
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0265702026-02-21Riverside Imaging Center$5,832.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.