Claims workbench/CLM-2026-009293

Institutional claim · UB-04 · EDI 837I

CLM-2026-009293

Heritage GI Associates, Gastroenterology. Service 2025-12-12 at outpatient hospital (POS 22). Received 2026-02-07.

Needs reviewReplacement of CLM-2026-009292

Billed

$2,687.00

1 line

Allowed

$1,477.85

if approved

Plan pays

—

Needs review

Member owes

—

copay / deductible / 10% coinsurance

Rules engine

Review

REPL

Decided by

Nobody yet

open

Member

Resolved through the identity graph

Member: Andrea Matthews
Member ID: UHC-26184-74
Date of birth: 1974-04-26
Identity: Verified3 records, confidence 0.99
Claim record: CLMCLM-431710
Relationship: Child, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan: NAVIGATE-HMO HMO group GRP-9817
Coverage period: 2021-07-01 to present
Deductible: $509.02 of $3,500.0015%
Out-of-pocket maximum: $1,740.66 of $7,000.0025%
Copays: office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits: 12 of 20 used

Provider

Billing and rendering

Billing provider: Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI: 1403256369
Network: In network
Rendering NPI: 5535513886
Location: Phoenix, AZ · TIN 80-4628895
Authorisation / referral: PA2025118554 / REF130861

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	45378 rev 0750	Colonoscopy, diagnostic	—	1	1	$2,687.00	$1,477.85	—	—	Review
Totals						$2,687.00	$1,477.85	—	—

Diagnoses (ICD-10-CM)

1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
2. Z12.11 Encounter for screening for malignant neoplasm of colon

Claim header

Patient account: PA-468229
Frequency code: 7 (replacement)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 12 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-007081 (verified, link confidence 0.99).
Eligibility	Pass		Active on 2025-12-12: NAVIGATE-HMO (HMO), effective 2021-07-01.
Timely filing	Pass		Received 57 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Replacement claim	Review	REPL	Frequency code 7 replaces CLM-2026-009292; the original must be voided when this adjudicates. Replacement claim; supersedes the original submission
Prior authorisation	Pass		Authorisation PA2025118554 on file for 45378.
Provider network	Pass		In-network provider Heritage GI Associates (1403256369).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Heritage GI Associates2025-12-12 13:06
Follow-up for gastro-esophageal reflux disease without esophagitis. Plan discussed, medications reconciled. Corrected claim: units on line 2 were keyed incorrectly on the original submission. This claim replaces it in full.
SystemSystem: Claims system2026-02-07 00:32
Frequency code 7 (replacement) referencing an earlier claim. Original must be voided when this adjudicates.
AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-02-07 10:46
Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

Prior auth letterPA2025118554_approval.pdf2 pages
Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2025-12-12 to 2026-03-12.
Itemized billitemized_PA-468229.pdf7 pages
Itemised statement totalling $2687.00 across 1 line.
Corrected claimcorrected_CLM-2026-009292.pdf1 page
Provider cover letter requesting replacement of CLM-2026-009292.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineReview2026-10-21 13:43
Replacement claim: Frequency code 7 replaces CLM-2026-009292; the original must be voided when this adjudicates.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-009292	2025-12-12	Heritage GI Associates	$2,687.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Replacement

Replacement claim supersedes the original.

Review queue Member identity