Claims workbench/CLM-2026-009370
Institutional claim · UB-04 · EDI 837I

CLM-2026-009370

Heritage Digestive Health Center, Gastroenterology. Service 2025-07-16 at outpatient hospital (POS 22). Received 2026-01-02.

Denied
Billed
$1,426.00
1 line
Allowed
$784.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-42611-30
Date of birth
1950-08-23
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-424481
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-5597
Coverage period
2022-02-01 to present
Deductible
$650.00 of $1,000.0065%
Out-of-pocket maximum
$127.03 of $3,000.004%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4437349366
Network
In network
Rendering NPI
2327142404
Location
San Diego, CA · TIN 67-1701611
Authorisation / referral
PA2025474588 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$1,426.00$784.30——DeniedCO29
Totals$1,426.00$784.30——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
Claim header
Patient account
PA-492579
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000513 (verified, link confidence 0.99).
EligibilityPassActive on 2025-07-16: - (PPO), effective 2022-02-01.
Timely filingFailCO29Received 170 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025474588 on file for 43239.
Provider networkPassIn-network provider Heritage Digestive Health Center (4437349366).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Digestive Health Center2025-07-16 14:07

    Established patient presents with epigastric pain; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-01-02 01:08

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-02 16:44

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterPA2025474588_approval.pdf2 pages

    Utilisation management approval letter for 43239 (Upper GI endoscopy with biopsy), valid 2025-07-16 to 2025-10-14.

  • Itemized billitemized_PA-492579.pdf3 pages

    Itemised statement totalling $1426.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 170 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.