Claims workbench/CLM-2026-009435
Institutional claim · UB-04 · Provider portal

CLM-2026-009435

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-07-12 at outpatient hospital (POS 22). Received 2026-08-04.

Denied
Billed
$2,356.00
1 line
Allowed
$1,295.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-38282-21
Date of birth
1988-01-27
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-409878
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-4372
Coverage period
2025-06-01 to present
Deductible
$1,120.25 of $2,500.0045%
Out-of-pocket maximum
$2,558.08 of $7,500.0034%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2952838284
Network
In network
Rendering NPI
7184959139
Location
Phoenix, AZ · TIN 50-3046245
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$2,356.00$1,295.80——DeniedCO197
Totals$2,356.00$1,295.80——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-263150
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008515 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-12: OPTIONS-PPO (PPO), effective 2025-06-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkReviewDUPSame member, date of service and procedures as CLM-2026-005415, billed by a different provider.
Possible duplicate
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Lakeside Bone and Joint Center (2952838284).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-07-12 14:49

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-08-04 04:29

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-263150.pdf2 pages

    Itemised statement totalling $2356.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Same member, date of service and procedures as CLM-2026-005415, billed by a different provider. Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0054152026-07-12Unity Bone and Joint Center$1,294.00Approved
CLM-2026-0166882026-01-11Valley Primary Care Associates$13.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.