Claims workbench/CLM-2026-009451
Professional claim · CMS-1500 · Provider portal

CLM-2026-009451

Evergreen Family Practice, Family Medicine. Service 2026-08-28 at office (POS 11). Received 2026-08-30.

Denied
Billed
$524.00
2 lines
Allowed
$324.88
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-67576-88
Date of birth
1963-03-18
Identity
Verified2 records, confidence 0.86
Claim record
CLMCLM-421632
Relationship
Child, Houston, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6968
Coverage period
2022-09-01 to 2026-04-23
Deductible
$2,304.48 of $3,500.0066%
Out-of-pocket maximum
$1,983.38 of $7,000.0028%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
9703652849
Network
In network
Rendering NPI
5348845947
Location
Miami, FL · TIN 83-6828766
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$256.00$158.72——DeniedCO27
299395Preventive visit, 18-39 years—12$268.00$166.16——DeniedCO27
Totals$524.00$324.88——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
  • 2. J06.9 Acute upper respiratory infection, unspecified
Claim header
Patient account
PA-792936
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015513 (verified, link confidence 0.86).
EligibilityFailCO27Date of service 2026-08-28 is after coverage terminated on 2026-04-23.
Expenses incurred after coverage terminated
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (9703652849).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-08-28 09:38

    Patient seen for hyperlipidemia, unspecified.

  • SystemSystem: Claims system2026-08-30 05:48

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-30 11:11

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-08-28 is after coverage terminated on 2026-04-23.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.