Claims workbench/CLM-2026-009500
Professional claim · CMS-1500 · EDI 837P

CLM-2026-009500

Heritage Internal Medicine Associates, Internal Medicine. Service 2026-05-16 at office (POS 11). Received 2026-05-22.

Needs review
Billed
$378.00
2 lines
Allowed
$234.36
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-85849-89
Date of birth
2006-04-01
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-423907
Relationship
Spouse, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8594
Coverage period
2022-03-01 to present
Deductible
$3,019.28 of $3,500.0086%
Out-of-pocket maximum
$3,092.23 of $7,000.0044%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
6689259359
Network
In network
Rendering NPI
9673226798
Location
Miami, FL · TIN 57-4041631
Authorisation / referral
none / REF448536

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$318.00$197.16——Review
280053Comprehensive metabolic panel—11$60.00$37.20——Review
Totals$378.00$234.36——
Diagnoses (ICD-10-CM)
  • 1. J44.9 COPD, unspecifiedprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-688223
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013883 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-16: CORE-HMO (HMO), effective 2022-03-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Internal Medicine Associates (6689259359).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with copd, unspecified; symptoms reviewed and vitals within e”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Internal Medicine Associates2026-05-16 17:10

    Established patient presents with copd, unspecified; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-05-22 04:32

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Completeness: Documentation incomplete: “Established patient presents with copd, unspecified; symptoms reviewed and vitals within e”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.