Claims workbench/CLM-2026-009640
Institutional claim · UB-04 · EDI 837I

CLM-2026-009640

Heritage GI Associates, Gastroenterology. Service 2026-07-17 at outpatient hospital (POS 22). Received 2026-07-25.

Denied
Billed
$1,578.00
1 line
Allowed
$867.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-19695-21
Date of birth
1999-05-23
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-414193
Relationship
Child, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
- PPO group -
Coverage period
2021-09-01 to present
Deductible
$941.52 of $2,500.0038%
Out-of-pocket maximum
$380.38 of $5,000.008%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI
8459983820
Network
In network
Rendering NPI
5642976760
Location
Tempe, AZ · TIN 81-8461121
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$1,578.00$867.90——DeniedCO197
Totals$1,578.00$867.90——
Diagnoses (ICD-10-CM)
  • 1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
Claim header
Patient account
PA-195768
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039441 (verified, link confidence 1.00).
EligibilityPassActive on 2026-07-17: - (PPO), effective 2021-09-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Heritage GI Associates (8459983820).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage GI Associates2026-07-17 09:22

    Patient seen for gastro-esophageal reflux disease without esophagitis.

  • SystemSystem: Claims system2026-07-25 05:24

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-25 16:47

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-195768.pdf7 pages

    Itemised statement totalling $1578.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0203612026-06-22Unity Medical Group$50.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.