Claims workbench/CLM-2026-009650
Professional claim · CMS-1500 · EDI 837P

CLM-2026-009650

Lakeside Physical Therapy, Physical Therapy. Service 2026-09-02 at office (POS 11). Received 2026-09-08.

Denied
Billed
$243.00
1 line
Allowed
$150.66
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-72258-94
Date of birth
1958-06-16
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-420766
Relationship
Spouse, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
NULL PPO group GRP-4659
Coverage period
2024-02-01 to 2026-06-27
Deductible
$923.68 of $3,500.0026%
Out-of-pocket maximum
$1,856.35 of $10,500.0018%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2744323421
Network
In network
Rendering NPI
5702062535
Location
Minneapolis, MN · TIN 46-4889069
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$243.00$150.66——DeniedCO27
Totals$243.00$150.66——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-610932
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039448 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-09-02 is after coverage terminated on 2026-06-27.
Expenses incurred after coverage terminated
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (2744323421).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-09-02 10:33

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-08 06:56

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-09-02 is after coverage terminated on 2026-06-27.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.