Claims workbench/CLM-2026-010021
Professional claim · CMS-1500 · EDI 837P

CLM-2026-010021

Heritage Physical Therapy, Physical Therapy. Service 2026-07-24 at office (POS 11). Received 2026-08-09.

Approved
Billed
$317.00
2 lines
Allowed
$196.54
contract rate applied
Plan pays
$156.54
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-80175-96
Date of birth
1970-06-20
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-406529
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
NULL PPO group GRP-7009
Coverage period
2025-02-01 to present
Deductible
$84.80 of $1,000.008%
Out-of-pocket maximum
$512.56 of $2,000.0026%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
5504908158
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$264.00$163.68$40.00$123.68Paid
297014Electrical stimulation, unattended2511$53.00$32.86$0.00$32.86Paid
Totals$317.00$196.54$40.00$156.54
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-175495
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000536 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-24: NULL (PPO), effective 2025-02-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-07-24 18:00

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$317.00
Plan discount
$120.46
contracted rate
Plan paid
$156.54
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.