Claims workbench/CLM-2026-010139
Institutional claim · UB-04 · EDI 837I

CLM-2026-010139

Heritage Community Hospital, Emergency Medicine. Service 2026-01-28 at emergency room (POS 23). Received 2026-02-19.

Denied
Billed
$2,546.00
2 lines
Allowed
$1,400.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00034-62
Date of birth
1946-03-05
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-422248
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9062
Coverage period
2022-01-01 to 2026-01-21
Deductible
$189.62 of $2,500.008%
Out-of-pocket maximum
$187.36 of $7,500.002%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
9421157162
Network
In network
Rendering NPI
9421157162
Location
Scottsdale, AZ · TIN 26-8049060
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199283
rev 0450
Emergency department visit, moderate severity—11$913.00$502.15——DeniedCO27
299284
rev 0450
Emergency department visit, high severity—11,2$1,633.00$898.15——DeniedCO27
Totals$2,546.00$1,400.30——
Diagnoses (ICD-10-CM)
  • 1. R55 Syncope and collapseprincipal
  • 2. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-160095
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003537 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-01-28 is after coverage terminated on 2026-01-21.
Expenses incurred after coverage terminated
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (9421157162).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-01-28 18:26

    Follow-up for syncope and collapse. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-19 04:50

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-19 10:09

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-160095.pdf3 pages

    Itemised statement totalling $2546.00 across 2 lines.

  • Er reported_report_PA-160095.pdf5 pages

    Emergency department record: triage acuity 3, chief complaint syncope and collapse.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-01-28 is after coverage terminated on 2026-01-21.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0314982026-06-06Sunrise Orthopedic Specialists$182.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.