Claims workbench/CLM-2026-010180
Institutional claim · UB-04 · EDI 837I

CLM-2026-010180

Riverside Regional Medical Center, Emergency Medicine. Service 2026-05-24 at emergency room (POS 23). Received 2026-06-26.

PendedOut of networkIdentity on hold: CASE-003425
Billed
$336.00
2 lines
Allowed
$151.20
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-21504-45
Date of birth
1992-05-20
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-400037
Relationship
Child

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6325
Coverage period
2023-04-01 to present
Deductible
$528.02 of $3,500.0015%
Out-of-pocket maximum
$1,884.23 of $7,000.0027%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
5185579187
Network
Out of network
Rendering NPI
5185579187
Location
Tempe, AZ · TIN 24-5730797
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
196374
rev 0260
IV push, single drug—11$157.00$70.65——PendedIDQ
271046
rev 0320
Chest X-ray, two views—12$179.00$80.55——PendedIDQ
Totals$336.00$151.20——
Diagnoses (ICD-10-CM)
  • 1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal
Claim header
Patient account
PA-381415
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003425; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-05-24: - (PPO), effective 2023-04-01.
Timely filingPassReceived 33 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Regional Medical Center2026-05-24 12:42

    Established patient presents with sprain of unspecified ligament of right ankle, initial encounter; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-381415.pdf9 pages

    Itemised statement totalling $336.00 across 2 lines.

  • Er reported_report_PA-381415.pdf4 pages

    Emergency department record: triage acuity 4, chief complaint sprain of unspecified ligament of right ankle, initial encounter.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003425; payment withheld until the identity is confirmed. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.