Claims workbench/CLM-2026-010567
Professional claim · CMS-1500 · Paper

CLM-2026-010567

Mesa Physical Therapy, Physical Therapy. Service 2026-05-03 at office (POS 11). Received 2026-05-09.

Approved
Billed
$364.00
1 line
Allowed
$225.68
contract rate applied
Plan pays
$195.68
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-04025-13
Date of birth
1943-05-26
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-431148
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5063
Coverage period
2023-07-01 to 2026-08-17
Deductible
$852.66 of $1,500.0057%
Out-of-pocket maximum
$205.31 of $4,500.005%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
4128383658
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / REF376448

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68$30.00$195.68Paid
Totals$364.00$225.68$30.00$195.68
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-431538
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029904 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-03: NAVIGATE-HMO (HMO), effective 2023-07-01, terms 2026-08-17.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-05-03 12:18

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$364.00
Plan discount
$138.32
contracted rate
Plan paid
$195.68
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0176292026-06-16Northgate Internal Medicine Associates$117.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.